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[Apr. 2nd, 2006|10:40 pm] |
I did my taxes today. I used Turbotax. Hooray! ...
... It was traumatic.
I spent hours answering dumb questions and waiting for the next screen to come up. I had to pay $70 for the "deluxe" version because I'd gotten some kind of retirement plan payout check (a few hundred freakin' dollars) that I never asked for. This wasn't revealed to me until after I'd spent hours entering everything. And then did it tell me $70? No, it told me I'd be going from the $20 version to the $40 version. Oh, yeaaaah, that's just for the federal tax return, I found out even farther into it. The state return is another $30. Would you like to pay an additional $30 for the convenience of having this deducted straight out of your return (and not having to muss up your fingernails sliding that credit card out of your wallet)?
The interface seemed slower than ever -- the screen itself may look Google-clean, but there's mondo bloat goin' on under the hood. I couldn't even tab from one input field to the next without my cursor turning into a "hold on, wait, wait, wait, don't start typing yet" icon. And you'd think all that extra code could include a few simple "if" statements to skip the questions about whatever I'd earned before 1960, considering I'd ALREADY ENTERED A 1969 BIRTH DATE. And of course every question had 3 screens confirming that that's what I really meant to enter, and the minutes of my day were eaten up one after another after another as I sat helplessly chained to my laptop.
Then there's this "running total" on the left hand side, a total heart attack inducer, giving you a feeling halfway between being on a game show, and watching the meter climb up in a taxicab in a traffic jam when you've only got a ten dollar bill in your wallet. It turns green if you're getting money, and red if you're having it taken away -- and every time you enter more information, you get to see it climb up-up-up or fall down-down-down. I'd love to meet the sadistic fuck that designed that beauty! Maybe next year they'll add suspenseful music, with happy fanfares for fat refunds, and ominous drones when you owe them.
Not that I'll know. I'm hereby broadcasting to the blogosphere that I shan't be using this service again. Turbotax can go suck a fuck. |
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Turbotax can go suck a fuck. Tell us, Keith, how exactly does one suck a fuck?
From: (Anonymous) 2006-04-15 01:07 am (UTC)
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Welcome to my obscure, unfocused, irregular, and sometimes seventh-grade-maturity-level nook in the great LiveJournal english muffin, wholesomedick! :D I'm just curious as to what exactly you were searching for when you found it.
They shit dragons, don't they? | |